Refund Policy
 

At TShopStreet, customer satisfaction is our priority.

Eligibility for Refunds:
You may request a refund within 30 days of receiving your order if:

• The product is defective or damaged

• The wrong item was received

• The item does not match the description

Non-Refundable Situations:

• Change of mind after shipping

• Incorrect shipping address provided by the customer

• Items lost due to incorrect address information

Refund Process:
To request a refund, please contact our support team with your order number and proof of the issue (photos or videos may be required).

Once approved, refunds will be processed within 5–10 business days to your original payment method.

We reserve the right to refuse refund requests that do not meet our policy conditions.